Now you might be wondering how do you get started. First step is the design layout. We draw out the outline where you want the lights as well as pricing. The customer can chose different colors or sequences of lights. My personal favorite is the candy cane red and white. Second step is coming out to do the installation. We custom cut all the strands and power cords. We bulb all the strands and set the timers. The third step is takedown and storage of the lights. We carefully remove all the lights and mark them for easier installation the following year. We rarely have issues with our commercial grade lights. But if do have any problems all the service calls are included. We guarantee repairs within 24hrs of contract. These appointments can we requested online or over the phone.